The Tension
Research has shown that autonomy is fundamental to not only human well-being, but to performance in complex environments that require creative action.
Yet many leaders assume this can be achieved simply by removing the external barriers to autonomy: doing away with managers, disassembling hierarchies, and letting people make their own decisions.
All too often, this leads to a lack of shared direction, frustration, and waste. For many, it eventually leads to a collapse back into command-and-control (and the lack of well-being and creative performance it brings).
Is the potential for freedom and autonomy an illusion? Or are we missing something?